Privacy Policy

Our website respects your privacy and is committed to protecting your personal data.

This privacy policy explains how we collect and use your personal data (in certain situations). It also outlines the procedures used to ensure the confidentiality of your information. Finally, this policy sets out your options regarding the collection, use, and disclosure of personal data. By visiting the website directly or via another site, you agree to the practices described in this policy.

Protecting your data is very important to us. Therefore, your name and other information about you are used in accordance with the terms specified in this privacy policy. We will only collect information when necessary or directly related to our dealings with you.

We will retain your data as required by law or for the purposes for which it was collected.

You can browse the website without providing any personal data. Your personal identity remains anonymous throughout your visit to the site unless you have a special online account that you access using a username and password.

1- The Data We Collect:

We may collect your information if you wish to place an order for a product on our site.

We collect, store, and process your data to continue your purchase on our site, secure any future requests, and provide you with the services we offer. We may collect personal information, including but not limited to, your name, gender, date of birth, email address, mailing address, delivery address (if different), phone number, payment details, and payment card details.

We use the information you provide to process your requests and to provide you with the services and information displayed on our website that you request. In addition, we will use the information you provide to manage your account with us, verify your online transactions, audit data downloads from the site, identify site visitors, develop site content and/or design, and allocate them to users. We conduct demographic research and send useful or requested information to users, such as product and service information, provided you do not object to being contacted for this purpose. We communicate via email to provide you with details about other products and services if you wish. If you prefer not to receive any promotional or marketing communication, you may opt out at any time.

We may give your name and address to a third party to deliver your order (e.g., delivery agent or supplier).

We may store details about your current order on our website, but for security reasons, we cannot retrieve it directly. By logging into your account on the site, you can view the information and details of your purchases. You can also manage your address details. You must commit to maintaining total confidentiality when accessing your personal data and should not share it with unauthorized third parties. We are not responsible for misuse of passwords unless caused by an error on our part.

Other Uses of Your Personal Information:

We may use your personal information in surveys and marketing research, at your discretion, for statistical purposes, while ensuring its complete confidentiality. You have the right to withdraw at any time. We do not send responses to third parties, and your email address will only be disclosed if you wish to participate in a competition. We keep survey responses completely separate from your private email.

We may send you information about us, our website, our other sites, products, sales, offers, newsletters, and other relevant information from affiliated companies or partners. If you do not wish to receive additional information (or part of it), please click the "unsubscribe" link in any email sent to you, and we will stop sending you such information within seven business days (excluding Saturdays, Sundays, and public holidays). We will contact you for clarification if any information is unclear.

We may use certain data, while preserving site privacy and confidentiality, for other purposes, including verifying user location after visiting the site or links in emails when subscribing, and providing this anonymous data, which does not identify your personal identity, to a third party (e.g., publishers). However, this data will not identify you personally.

Competitions:

As part of any competition, we use data to notify winners and announce our offers. You can find more details about the terms of participation in each competition separately.

Third Parties and Links to Other Websites:

We may transfer your information to other companies in our group or to our agents and subcontractors to assist with related transactions, following the terms of this privacy policy. For example, we may work with third parties to help deliver products to you, receive payments, use statistics for marketing research, or assist our customer service team. We may need to exchange information with third parties to protect against fraud and reduce credit risk. If our company or a part of it is sold, we may transfer our databases containing your personal information. Aside from what is described in this privacy policy, we will not sell or disclose your personal data to any third party without obtaining your prior approval, except when required by law. The site may contain third-party advertisements or links to other websites or their frames. We inform you that we are not responsible for the privacy policies of third parties or the content of these policies on other sites, nor are we responsible for third parties to whom we transfer your data as per this privacy policy.

2 - COOKIES:

Accepting cookies is not a prerequisite for visiting the site. However, we note that the "cart" functions cannot be used for any purpose without cookies being activated. Cookies are small text files that allow our server to identify your computer as a unique user when visiting specific pages of the site. Your browser stores these files on your computer’s hard drive. Cookies can be used to discover an IP address, saving you time when on the site or visiting it again. We use cookies to ensure a smooth navigation experience on the site (e.g., remembering your identity when you modify your cart without re-entering your email address), and not to obtain or use any other information about you (e.g., for targeted marketing). You can set your browser to refuse cookies, but this will limit your use of the site. Our use of cookies does not contain any personal or private information and is virus-free. This site uses Google Analytics, a service provided by Google to analyze web pages. Google Analytics uses cookies to analyze how users use the site. The information generated by the cookies about your use of the website (including your IP address) will be transmitted to Google servers in the United States, where it will be stored. Google will use this information to evaluate your use of the site, prepare reports for site operators about site activity, and provide other services related to website and internet usage. Google may also transfer this information to third parties when required by law or when third parties process the information on Google's behalf. Google will not associate your IP address with other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, but note that you may not be able to take full advantage of the site’s functionality. By using this site, you agree to Google using your data as described and for the purposes mentioned above.

3 - Security:

We use appropriate security techniques and procedures to prevent unauthorized or illegal access to your information or its loss or destruction. When we collect data via the website, we store your personal information in a database within a secure online server. We use firewall systems on our servers. When we collect payment card information electronically, we protect it using encryption, such as Secure Sockets Layer (SSL). Thus, it is difficult for any hacker to decrypt your information, although we cannot guarantee 100% protection. We strongly advise against sending all details of your credit or debit card when communicating with us electronically without encryption. We have direct physical, electronic, and procedural safeguards to collect, store, and disclose your information. Our security procedures require us to verify your identity before disclosing your personal information. It is your responsibility to protect your password and computer from unauthorized use.

4 - Customer Rights:

If you are concerned about your data, you have the right to request access to any personal data we hold about you or that has previously been transmitted to us. You also have the right to request the correction of any errors in your personal data free of charge. You may also ask us, at any time, to stop using your personal data for direct marketing purposes.